Friday 12th June 2020:
As mentioned, we are trialing a new booking system. Things won't look too different for you, so you can still send us your booking requests through this website or by emailing firstname.lastname@example.org. The change is occuring behind the scenes as we trial a new Client Relationship Management (CRM) system. After over a decade of relying on older technology by way of Excel spreadsheets and handwritten registration forms, we are very excited about upgrading our administration platform. We have been working with Enrolmy for almost a year now, and we are pleased to put practice into action from July 2020 with our Term 3 / Winter schedule of programmes.
This change will make a few key processes more efficient, including how we keep information for coordination and facilitation work and the ever-growing booking rounds every quarter. Instead of a reliance of paper, facilitators can access all key information by tablets. At this stage, you might not see much change but as we develop this CRM system, the potential of making bookings and viewing booked programmes online could be a reality.
For this Term 3 / Winter booking round, we will begin sending booking confirmations from 22nd June 2020. As we are launching this new software, please bare with us as we see to every booking request. We anticipate being able to respond to each request within 10 days, however this is not guaranteed.
Thank you for your understanding and we look forward to seeing you on programme.
The team at Recreate NZ
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